Quick answers to common questions about QuickBidz

1. How do I schedule a pickup appointment?

Log in to your QuickBidz account, go to Purchases, select a paid invoice, and click “Schedule Pickup.” Then choose the date and time that works best for you.

2. I missed my pickup appointment. What should I do?

If you miss your scheduled pickup, you will have 48 hours to collect your items. Our team will prepare your order as soon as possible; however, scheduled appointments are prioritized.

• - Pickups are available Tuesday through Friday.
• - Items not collected within 48 hours will be considered abandoned and may be resold
• - No refunds or credits are issued for abandoned items

Warehouse hours:

• - Tuesday, Thursday, and Friday: 8:30 AM – 5:00 PM
• - Wednesday: 8:30 AM – 4:00 PM

If you need assistance, please contact us.

3. Does QuickBidz offer shipping?

At this time, QuickBidz does not offer shipping from the DFW location. All purchases from this warehouse are pickup only.

4. I received the wrong item or an item not as described. How do I open a claim?

To open a claim, please email dfw@quickbidz.com with the following information:

• - Invoice number
• - Item number and description
• - Reason for the claim
• - Photos or videos clearly showing the issue

Our team will review your request and respond as soon as possible.

5. Something was missing from my order. What should I do?

• - It is the buyer’s responsibility to check all items at pickup and sign the pick list confirming receipt. If a missing item is noted on your signed pick list, please allow up to 48 business hours for the credit to be applied to your QuickBidz account.
• - Missing items not reported at pickup may not be eligible for credit.